Why invest resources in systems development? For most businesses, the answer is easy: higher revenue and a better profit margin. Agile Hokkaido helps your organization realize these goals by helping create, increase, and retain revenue and also by improving operational efficiency.

Impact on Revenue

• Increase New Revenue by getting new customers and increasing market share.
• See more Incremental Revenue by encouraging existing customers to utilize more products and services or by providing improved features and services that allow a higher price to be charged.
• Revenue is directly linked to customer satisfaction, especially services being delivered accurately in a timely manner. Customers outgrowing currently offered services is also a concern. Retained Revenue refers to the revenue an organization would have lost had they not developed a new system.

Operational Efficiency

No organization is ever as efficient as it could be. Systems analysis helps an organization identify its non-value-added processes and activities, and development of a new system can remove or automate those processes. Some good places to look to improve operational efficiency:

• Anything that currently takes a long time to accomplish.
• Communication between departments and business unit integration.
• Employee turnover.
• Training time for new employees.
• Time-sensitive processes.
• Multiple processes that could be combined.
• Processes that can be automated.
• Anything that can improve accuracy and reduces rework.